Booking a Wellness Service: In order to schedule a service, it must be done through our system, MindBody. When attempting to schedule your appointment you will see the availabilities of our wellness practitioners. Our scheduling window is 24 hours; therefore, we are unable to make same day appointments online. To schedule an appointment for the following calendar day, it must be made at least 24 hours in advance, should the time still be available. After your wellness service request is submitted, you will soon be notified via email with a confirmed approval or denial. 

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Safety Measures: Sanitizer will be available, and our linens are changed regularly after every client.

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Payment/Card on File: A debit/credit card will need to be placed on your Sankofa profile to secure incidentals. Gift cards that are not issued by Sankofa will not be accepted. You can do this via your MindBody profile or give us a call at 240-786-7182. Failure to add a card on file within 24-48 hours of appointment may result in cancellation. Payment is rendered after the service and is accepted via major debit/credit card. Gratuity is not included in the price of the service and is left at your discretion.

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Cancellation Policy: We kindly ask that cancellations be made at least 24 hours in advance. The only exception is due to illness. Cancellations can be made through your MindBody account, emailing us at info@sankofayogacenter.com, or calling us at 240-786-7182. No-show or last-minute cancellations greatly impact our scheduling. Recognizing that we do set aside the scheduled time just for you, and have other clients to consider, we now find it necessary to charge for: no-show appointments and last-minute cancellations. Same day cancellations will be charged 50% of the scheduled service price (this fee does not serve as a credit for future visits). No-show cancellations will be charged 100% of the scheduled price. 

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Location for Wellness Services: Services are held in the upstairs (103 Washington Blvd) treatment room. Street parking is available. 

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Arrival: We ask that you arrive 10 minutes prior to your appointment time. We will do our best to accommodate late arrivals, however, the length of service may be adjusted to uphold other scheduled appointments. Full price of scheduled appointments will apply. NOTE: Wellness sessions are appointment only and held at our upstairs location, thus arrival at a substantially earlier time is not recommended as a general waiting area is not available. Guests are also not permitted.