OUR COMMUNITY CULTURE

Late Arrival Policy

Doors lock five minutes after class starts, and late entries are not accepted. All sales are final; purchases are non-transferable, non-extendable, and non-refundable.

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From the very beginning, we wanted Sankofa to be a place that honors both people and their time, where everyone can settle in, feel grounded, and be fully present from the moment class begins. That is the principles of asteya. 

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Part of nurturing that experience means we begin each session on time and keep the space closed once practice starts. It allows our teachers and students to move together without distraction, maintaining the calm and focus that makes the practice meaningful for everyone.

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​​​Common FAQs

Here are some common questions; for a more comprehensive list, please visit our FAQ page.

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Age Requirements

Yoga classes are open to individuals aged 16 and older. Group counseling sessions are available for those 18 and older.

 

Registration Policy
Each student must create a separate account and register individually. Drop-in passes cannot be purchased for others.

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How do I create or access my account?

Click here!

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There's An App for That!

After you create your account, download the MINDBODY App and add Sankofa Yoga to your favorites. The app makes it super easy to register and cancel your classes at the click of a button! NOTE: Memberships cannot be purchased on the app, you can only do that online here.​

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What's Next?

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Please note that all Introductory and Class Packages are non-refundable and have a firm expiration date. Advanced registration is required online or via the MINDBODY app. Arrive 5-10 minutes before class starts, as we do not accept late entries. Passes won’t be refunded for missed cancellations or policy violations.

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Payment/Refund Policy
All sales are final, non-refundable, non-extendable, non-shareable and non-transferable. We’re a cashless facility, so pre-registration is required. Create a free online account to streamline class registration. Expired passes and unused specials cannot be refunded or credited. Drop-ins and passes must be purchased individually; each guest needs their own account. The $49 New Student Special expires one year from purchase.

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Class Cancellation
All sales are final; purchases are non-transferable, non-extendable, and non-refundable. To cancel a class, please do so at least 30 minutes in advance by logging into our reservation system and selecting "Cancel" under "My Schedule." Your class or purchase will be credited to your account, but no refunds are issued. If you don’t cancel online or call a team member before class begins, you will forfeit the class or purchase.

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Late Arrival Policy

Doors lock five minutes after class starts, and late entries are not accepted. All sales are final; purchases are non-transferable, non-extendable, and non-refundable.

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Membership

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Membership Enrollment 
To enroll in a membership, a three-month commitment is required before cancellation is possible. If you cancel your membership before completing the commitment, the remaining balance will be charged.

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Monthly Auto-Payment & Renewal: Here's How It Works!

Your membership includes hassle-free auto-renewal. It renews every 30 days based on your initial billing date. For instance, if you join on March 15, payments will automatically be processed on the 15th of each month.

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Membership Freezes

Active military members can freeze their memberships for up to 90 days with proper documentation and email notice. At the end of the freeze, your membership will automatically resume, and your card will be charged. To request a freeze, please email us at info@sankofayogacenter.com at least 30 days before your next billing cycle.

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Member Cancellation

To cancel your membership, please email us at info@sankofayogacenter.com at least 30 days before your next billing date. If we receive your request within the 30-day window, one final payment will be processed during the next billing cycle.